Telesales Jobs in Billings, MT
A Telesales professional, also known as Telemarketer, is a key player in the sales industry who uses the telephone to reach potential or existing customers. Their main task is to promote and sell products or services by delivering well-prepared persuasive pitches to convince customers to make a purchase. They generate and qualify leads, create sales opportunities and close deals over the telephone. They are also responsible for maintaining customer relationships, providing product information, answering inquiries, and addressing any customer concerns or complaints.
Important skills for a Telesales professional include excellent verbal communication, active listening, customer service skills, and the ability to handle rejection. Basic computer skills, familiarity with CRM systems and proficiency in sales principles are also crucial. Some companies may require a Telesales Certification or a degree in Marketing or Business. Prior to becoming a Telesales professional, individuals might have roles such as Sales Associate, Customer Service Representative, or Call Center Agent. These roles provide the necessary experience and skill set for a successful career in Telesales.
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Demographic Data for Billings, MT
Moving to Billings, MT? Find some basic demographic data about Billings, MT below.
Telesales Online Courses and Training Opportunities
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Salary for Telesales Jobs in Billings, MT
Highest Education Level
Telesaless in Billings, MT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Telesales position
- Typing
- One Call Resolution
- Punctual
- Claims
- Claims Processing
- Property and Casualty License
- Service Sales
- Inbound
- Call Center Experience
- Telemarketing
- Building Relationships
- Long-Term Disability
- Inside Sales
- Cold Calling
- Compensation and Benefits
- Customer Satisfaction
- Resolution
- Accounts Receivable
- Technical Support
- Energetic
- Administrative Skills
- Account Management
- Inbound/Outbound Calling
- Staffing
- Collections
- Listening
- Microsoft Windows
- Conflict Resolution
- Negotiation
- High School Diploma
- Driving
- Verbal Communication
- Microsoft Outlook
- Telephone Skills
- Collaboration
- Sales
- Interpersonal Skills
- Spanish
- Microsoft PowerPoint
- Multitasking
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Teamwork
- Bilingual
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Communication Skills
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