Telesales Jobs in Grand Rapids, MI
A Telesales professional, also known as Telemarketer, is a key player in the sales industry who uses the telephone to reach potential or existing customers. Their main task is to promote and sell products or services by delivering well-prepared persuasive pitches to convince customers to make a purchase. They generate and qualify leads, create sales opportunities and close deals over the telephone. They are also responsible for maintaining customer relationships, providing product information, answering inquiries, and addressing any customer concerns or complaints.
Important skills for a Telesales professional include excellent verbal communication, active listening, customer service skills, and the ability to handle rejection. Basic computer skills, familiarity with CRM systems and proficiency in sales principles are also crucial. Some companies may require a Telesales Certification or a degree in Marketing or Business. Prior to becoming a Telesales professional, individuals might have roles such as Sales Associate, Customer Service Representative, or Call Center Agent. These roles provide the necessary experience and skill set for a successful career in Telesales.
Schedule: Full-Time Salary Range: USD $55000.00 - $75000.00 Job Category: Sales - Inside/Call Center Pay Philosophy The typical starting salary range for this role is determined by a number of...
Remote WorkCall Center Representative (Customer Service)
- Grand Rapids, MI
- 5 days ago
- Grand Rapids, MI
- 5 days ago
A Day in the Life: Customer Service Representatives in this role answer phone calls about Government Identification. They record caller details in a computer system and use software to find...
Customer Service/Call Center Representative - Adjudication
- Grand Rapids, MI
- 22 days ago
- Grand Rapids, MI
- 22 days ago
We're thrilled that you are interested in joining us here at the Amynta Group! Provides exceptional customer service to internal and/or external customers. Responsibilities include but are not...
JOB DETAILS Job Details About Stout Risius Ross LLC Call Center Representative Job Code Number 289445380 Job Description At Stout, we're dedicated to exceeding expectations in all we do - we call...
Customer Service/Call Center Representative - Tech Hire/Field Services
- Grand Rapids, MI
- 25 days ago
- Grand Rapids, MI
- 25 days ago
We're thrilled that you are interested in joining us here at the Amynta Group! Provides exceptional customer service to internal and/or external customers, including field technicians and business...
Demographic Data for Grand Rapids, MI
Moving to Grand Rapids, MI? Find some basic demographic data about Grand Rapids, MI below.
Telesales Online Courses and Training Opportunities
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Salary for Telesales Jobs in Grand Rapids, MI
Highest Education Level
Telesaless in Grand Rapids, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Telesales position
- Typing
- One Call Resolution
- Punctual
- Claims
- Claims Processing
- Property and Casualty License
- Service Sales
- Inbound
- Call Center Experience
- Telemarketing
- Building Relationships
- Long-Term Disability
- Inside Sales
- Cold Calling
- Compensation and Benefits
- Customer Satisfaction
- Resolution
- Accounts Receivable
- Technical Support
- Energetic
- Administrative Skills
- Account Management
- Inbound/Outbound Calling
- Staffing
- Collections
- Listening
- Microsoft Windows
- Conflict Resolution
- Negotiation
- High School Diploma
- Driving
- Verbal Communication
- Microsoft Outlook
- Telephone Skills
- Collaboration
- Sales
- Interpersonal Skills
- Spanish
- Microsoft PowerPoint
- Multitasking
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Teamwork
- Bilingual
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Communication Skills
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