Telemarketer Jobs in Des Moines, IA
A Telemarketer is responsible for soliciting sales for products or services over the phone. They generate interest, qualify prospects, and close sales by delivering prepared sales talks, reading from scripts that describe products or services. These professionals also obtain customer information, record customer details including reaction to the product or service presented, and enter and update customer information in the database. They are crucial in the sales industry as they often serve as the first touchpoint for potential customers, thus setting the tone for the customer's overall experience with the company.
An exceptional Telemarketer should have excellent communication and persuasion skills, a patient and persistent nature, and the ability to handle customer rejection gracefully. Some certifications that can aid in this position include the Certified Inside Sales Professional (CISP) and the Certified Professional in Inside Sales (CPISI). Prior to becoming a Telemarketer, an individual may have held roles such as a Sales Associate, Customer Service Representative, or Call Center Agent, which provide valuable customer interaction experience and the foundational sales skills necessary to excel in telemarketing.
Zurich NA Claims Call Center Representative in Des Moines , Iowa Claims Call Center Representative 121455 Zurich is a leading multi-line insurer that serves its customers in global and local...
Remote WorkSenior Call Center Representative - Life and Annuities
- Des Moines, IA
- 19 days ago
- Des Moines, IA
- 19 days ago
Infosys McCamish Domain: Life Insurance and Annuities Skill: Customer Service Senior Process Associate - Customer Service In the role of Senior Process Associate, you will be responsible for...
Company Description About A Place for Mom: A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven,...
Remote WorkDemographic Data for Des Moines, IA
Moving to Des Moines, IA? Find some basic demographic data about Des Moines, IA below.
Telemarketer Online Courses and Training Opportunities
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Salary for Telemarketer Jobs in Des Moines, IA
Highest Education Level
Telemarketers in Des Moines, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Telemarketer position
- Insurance Verification
- One Call Resolution
- Punctual
- Claims
- Printing
- Courteous
- Service Sales
- Inbound
- Call Center Experience
- Building Relationships
- Telemarketing
- Cold Calling
- Long-Term Disability
- Inside Sales
- Compensation and Benefits
- Customer Satisfaction
- Resolution
- Telecom
- Scheduling Appointments
- Accounts Receivable
- Technical Support
- Energetic
- Administrative Skills
- Inbound/Outbound Calling
- Account Management
- Microsoft Windows
- Collections
- Conflict Resolution
- Staffing
- Listening
- Negotiation
- High School Diploma
- Driving
- Sales
- Verbal Communication
- Telephone Skills
- Microsoft Outlook
- Collaboration
- Data Entry
- Interpersonal Skills
- Spanish
- Microsoft PowerPoint
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Teamwork
- Bilingual
- Research Skills
- Organization
- Customer Service
- Scheduling
- Communication Skills
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